Contact us

Here' at HVAC Shop, We're here to help!

At HVAC Shop, we believe in providing top-notch customer service and support. Whether you have a question about one of our products, need help with an order, or just want to provide feedback, we're here for you.

To get in touch with us, simply choose from one of the options below:


Email: If you prefer to send an email, you can reach us at We'll do our best to respond to your message within 24 hours.


Phone: If you'd like to speak with a member of our team, you can call us at 0468 885 581. Our friendly customer service representatives are available Monday to Friday, from 9am to 5pm AEST time.


Live Chat: For instant support, you can use our live chat feature on our website. Simply click the chat icon in the bottom right-hand corner of your screen, and one of our representatives will be happy to assist you.


No matter how you choose to reach out, we're always here to help. So don't hesitate to contact us – we look forward to hearing from you!