Our story

HVACShop launched in August 2021 with a simple goal: make it easier to buy quality HVAC/R tools online in Australia, with clear support and straightforward policies.

If you’re building out a new van kit, upgrading test instruments, or chasing hard-to-find consumables, we’re here to help you compare options and order with confidence. For bulk or multi-item orders, you can request a tailored quote via our HVAC tool quote request page.

What we sell

We stock a focused range across the tools and consumables HVAC/R people use every week—covering diagnostics, commissioning, maintenance, cleaning, recovery/evacuation and general service work.

• Test & measurement tools (e.g., leak detection, gauges, meters and inspection gear)
• Recovery & evacuation and vacuum pumps
• Hoses & couplings (charging, service and connectors)
• Cleaning & preventative maintenance (including aircon cleaning kits and accessories)
• Hand tools for day-to-day service work
• Shop by brand: all brands, Fieldpiece, Testo, Mastercool, Hydrocell

Prefer to browse ideas before buying? See our HVAC blog for practical guides and product overviews.

Who we help

Most of our customers are:

• HVAC & refrigeration technicians and apprentices
• Air conditioning installers and maintenance teams
• Facilities and building services teams
• Hands-on homeowners (for suitable tasks and products)

If you’re not sure what suits your job, contact us and we’ll help you narrow it down: Contact HVACShop.

How we work

• Trade-focused range: we prioritise the categories techs actually use on-site.
• Clear help: support for product comparisons, order questions, tracking, returns and warranty process.
• Practical buying paths: shop by category, shop by brand, or request a quote for bulk orders.

For common questions, our FAQ page is a good place to start.

Shipping, returns & warranty

We ship Australia-wide using a mix of carriers depending on product type and destination. For the latest details, see our Shipping & Returns page.

• Dispatch target: for in-stock orders, we aim to ship from our warehouse within a few business days.
• Delivery expectations: metro deliveries are typically faster than regional/remote areas.
• Warranty: products are backed by manufacturer warranty (terms vary by product/brand).
• Returns: processes and eligibility (including change-of-mind) are outlined on our policy page.

If anything arrives damaged, or you need help with a warranty claim, email us with your order number and photos where possible: hvacshop.com.au@gmail.com

Payment options

We offer standard secure payment methods at checkout, and also provide buy-now-pay-later options: Afterpay and Zip.

Compliance & safety (Australia)

Some HVAC/R tasks—especially anything involving refrigerant—are regulated in Australia. If work involves handling refrigerant or activities where refrigerant could be emitted, it must be done by an appropriately licensed person.

If you’re unsure, engage a licensed refrigeration & air-conditioning technician and follow ARC guidance: ARCtick refrigerant handling licence information.

FAQs

Are you an Australian business?

Yes. You can verify our ABN details via the official Australian Government ABN Lookup: ABN 98 351 143 900.

Do you ship Australia-wide?

Yes. We ship within Australia. See Shipping & Returns for current delivery details, carriers and signature requirements (where applicable).

Which couriers do you use?

Carrier selection depends on the item and destination. The up-to-date list is on our Shipping & Returns page.

Do you offer Afterpay or Zip?

Yes—see Afterpay and Zip for details.

Can you help me choose the right tool?

Yes—contact us for product comparisons and buying help. For system design, installation and any refrigerant handling work, use a licensed RAC technician. Start here: Contact HVACShop.

How do I request a bulk quote?

Use our HVAC tool quote request form and include product names, quantities and any deadlines.

Business details

• ABN: 98 351 143 900 — verify via ABN Lookup
• Customer support: Mon–Fri, 9:00am–5:00pm AEST
• Phone: 0412 333 115
• Email: hvacshop.com.au@gmail.com
• Help pages: Contact • FAQ • Shipping & Returns

Shipping & delivery expectations

• Carriers (may vary by order): Australia Post, TNT, Hunter Express and Toll Priority
• Dispatch: in-stock orders are generally shipped within a few business days
• Delivery: metro areas are typically quicker than regional/remote locations
• Tracking: tracking is provided once the order leaves the warehouse (see policy page for timeframes)

Returns & warranty

• Returns process & eligibility: see Shipping & Returns
• Warranty: manufacturer warranty applies (duration varies by product/brand)

Secure payments

• Accepted at checkout: American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, Visa
• Buy now, pay later: Afterpay • Zip

Australian compliance disclaimer

HVACShop supplies tools and equipment. Installation, commissioning, servicing and refrigerant handling activities may be regulated and require appropriate licensing. If work involves refrigerant or could cause refrigerant to be emitted, follow Australian requirements and ARC guidance: ARCtick refrigerant handling licence.

Policies

• Terms & Conditions
• Privacy Policy
• Author: HVACShop Content Team (AU)
• Reviewer: Refrigeration & air-conditioning technician

Last updated: 2025-12-18